Skill
Complaint triage
complaint-triagellmper threadbuilt inFlag unhappy customers, scale the urgency, and draft a brief apology for review.
How it works
Detect an unhappy/complaining customer; flag the thread important (severity-scaled) and draft a brief apology acknowledging the specific issue. Never sends.
What it surfaces for search
The fields, flags, and categories this skill writes become filters in the inbox search bar.
Fields
has:complainthas:severityFlags
is:importantis:realtime_importantCategories
category:primary